LOGITECH SYNC
Device and space management software to support hybrid workforces
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![Meeting room with whiteboard camera](https://resource.logitech.com/w_1800,h_1800,c_limit,q_auto,f_auto,dpr_1.0/d_transparent.gif/content/dam/logitech/en/video-collaboration/software/sync/logitech-sync-intro.png?v=1)
SUPPORT WORK FROM ANYWHERE
Now more than ever, teams need to be able to work together regardless of location. Whether employees are in the office, at home, or somewhere else, Sync enables better remote manageability and ultimate control of devices and spaces.
MAXIMIZE PERFORMANCE. MINIMIZE DISRUPTIONS.
Meeting Room Solutions
MANAGEMENT AT SCALE
![Configure and Update Devices](https://resource.logitech.com/w_1800,h_1800,c_limit,q_auto,f_auto,dpr_1.0/d_transparent.gif/content/dam/logitech/en/video-collaboration/software/sync/logitech-sync-configure-updates-2.png?v=1)
Configure and Update Devices
Remotely adjust settings and push firmware updates to meeting room devices to ensure your deployment is operating at its peak.
Meeting Room Solutions
MANAGEMENT AT SCALE
![Automate with Alerts](https://resource.logitech.com/w_1800,h_1800,c_limit,q_auto,f_auto,dpr_1.0/d_transparent.gif/content/dam/logitech/en/video-collaboration/software/sync/logitech-sync-automate-alerts.png?v=1)
Automate with Alerts
Act quickly and minimize downtime. ServiceNow integrationRequires ServiceNow license and email notifications provide instant alerts about room or device issues.Included in Logitech Essential and Select service plans
Meeting Room Solutions
MANAGEMENT AT SCALE
Meeting Room Solutions
COMPLETE REMOTE ACCESS
Save the Trip, Fix from Afar
Remotely view and control networked devices to troubleshoot issues from afar. View up to two displays and a Tap controller or scheduling panel from the comfort of your office.Included in Logitech Essential and Select service plans
Meeting Room Solutions
COMPLETE REMOTE ACCESS
![Diagnose at a Distance](https://resource.logitech.com/w_1800,h_1800,c_limit,q_auto,f_auto,dpr_1.0/d_transparent.gif/content/dam/logitech/en/video-collaboration/software/sync/logitech-sync-diagnose-distance.png?v=1)
Diagnose at a Distance
Identify rooms, devices, and peripherals that need attention so you can resolve problems before they impact a meeting. That means fewer surprises and urgent calls.
Meeting Room Solutions
COMPLETE REMOTE ACCESS
WORKSPACE MANAGEMENT
EASILY MANAGE OFFICE SPACES
![Enable Meeting Room Booking](https://resource.logitech.com/w_1800,h_1800,c_limit,q_auto,f_auto,dpr_1.0/d_transparent.gif/content/dam/logitech/en/video-collaboration/software/sync/room-booking.png?v=1)
ROOM BOOKING
Make it easy to book and find available rooms for scheduled or ad-hoc meetings. Bookings are easily made on Tap Scheduler or through calendar apps.Included in Logitech Essential and Select service plans
WORKSPACE MANAGEMENT
EASILY MANAGE OFFICE SPACES
![Enable Desk Booking](https://resource.logitech.com/w_1800,h_1800,c_limit,q_auto,f_auto,dpr_1.0/d_transparent.gif/content/dam/logitech/en/video-collaboration/software/sync/enable-hotdesking.png?v=1)
DESK BOOKING
Make it easy for employees to find the perfect desk and connect with their teammates on days in the office. Bookings are easily made in the Logi Tune app.
WORKSPACE MANAGEMENT
EASILY MANAGE OFFICE SPACES
![Manage Floor Plan Maps](https://resource.logitech.com/w_1800,h_1800,c_limit,q_auto,f_auto,dpr_1.0/d_transparent.gif/content/dam/logitech/en/video-collaboration/software/sync/manage-floor-plan.png?v=1)
MANAGE FLOOR PLAN MAPS
Set up and manage your floor plan maps in an instance. Add desks, rooms and other points of interest for a quick overview of spaces.Included in Logitech Essential and Select service plans
WORKSPACE MANAGEMENT
EASILY MANAGE OFFICE SPACES
![Manage Workplace Policies](https://resource.logitech.com/w_1800,h_1800,c_limit,q_auto,f_auto,dpr_1.0/d_transparent.gif/content/dam/logitech/en/video-collaboration/software/sync/enforce-workplace-policies.png?v=1)
MANAGE WORKPLACE POLICIES
Customize settings that match your office and policies. Sync allows you to enforce booking check-in, update permissions, and assign permanent seats to individual users.Included in Logitech Essential and Select service plans
WORKSPACE MANAGEMENT
EASILY MANAGE OFFICE SPACES
Personal Collaboration Devices
EXPAND YOUR REACH WITH LOGI TUNE
![Publish Updates](https://resource.logitech.com/w_1800,h_1800,c_limit,q_auto,f_auto,dpr_1.0/d_transparent.gif/content/dam/logitech/en/video-collaboration/software/sync/logitech-sync-deploy-updates.png?v=1)
Publish Updates
Integration with Logi Tune allows you to update webcams, headsets, and Logi Dock devices connected to personal computers at remote locations or office desks.
Personal Collaboration Devices
EXPAND YOUR REACH WITH LOGI TUNE
![Measure Adoption](https://resource.logitech.com/w_1800,h_1800,c_limit,q_auto,f_auto,dpr_1.0/d_transparent.gif/content/dam/logitech/en/video-collaboration/software/sync/logitech-sync-measure-adoption.png?v=1)
Measure Adoption
Understand how personal collaboration devices are being used so you can optimize future purchases.
Personal Collaboration Devices
EXPAND YOUR REACH WITH LOGI TUNE
INSIGHTS with LOGITECH ESSENTIAL and SELECT
OPTIMIZE OFFICE SPACES
Leverage analytics on space usage, occupancy, and more to gain a deeper understanding of how your organization uses different spaces to make better use of real estate.Insights and analytics may require additional Sync access or upgrade. Contact sales for more information.
![Optimize Office Spaces](https://resource.logitech.com/w_1800,h_1800,c_limit,q_auto,f_auto,dpr_1.0/d_transparent.gif/content/dam/logitech/en/video-collaboration/software/sync/logitech-sync-insights-bg.png?v=1)
Better Together
Already using Microsoft Teams® admin center or Zoom™ Device Management? Sync complements admin tools from leading video conferencing services to give you comprehensive device management that includes both meeting room and personal collaboration devices.
![Better Together with Microsoft Teams admin center](https://resource.logitech.com/w_1001,c_limit,q_auto,f_auto,dpr_1.0/d_transparent.gif/content/dam/logitech/en/video-collaboration/software/sync/logitech-better-together-msft-2.png?v=1)
![Better Together with Zoom Device Management](https://resource.logitech.com/w_1001,c_limit,q_auto,f_auto,dpr_1.0/d_transparent.gif/content/dam/logitech/en/video-collaboration/software/sync/logitech-better-together-zoom-2.png?v=1)
- Sync + MSFT
- Sync + Zoom
PARTNER INTEGRATIONS
Sync connects to multi-vendor device management platforms from select Logitech partners, providing flexibility for how you manage your Windows® and Mac® based video conferencing systems.
![AVI/SPL Symphony logo](https://resource.logitech.com/w_797,c_limit,q_auto,f_auto,dpr_1.0/d_transparent.gif/content/dam/logitech/en/video-collaboration/software/sync/avi-spl-symphony-logo.png?v=1)
![Lenovo ThinkSmart Manager logo](https://resource.logitech.com/w_797,c_limit,q_auto,f_auto,dpr_1.0/d_transparent.gif/content/dam/logitech/en/video-collaboration/software/sync/think-smart-logo.png?v=1)
![Utelogy logo](https://resource.logitech.com/w_797,c_limit,q_auto,f_auto,dpr_1.0/d_transparent.gif/content/dam/logitech/en/video-collaboration/software/sync/utelogy-logo.png?v=1)
![Visibilityone logo](https://resource.logitech.com/w_797,c_limit,q_auto,f_auto,dpr_1.0/d_transparent.gif/content/dam/logitech/en/video-collaboration/software/sync/visibilityone-logo.png?v=1)
![Vyopta logo](https://resource.logitech.com/w_1206,c_limit,q_auto,f_auto,dpr_1.0/d_transparent.gif/content/dam/logitech/en/video-collaboration/software/sync/vyopta-logo.png?v=1)
ADDITIONAL FEATURES
ENTERPRISE-GRADE SECURITY
Sync employs end-to-end encryption. It neither collects nor transmits audio, video, or shared content. Meeting data remains private and secure.
MULTITENANCY
Manage across multiple organizations. Great for managed services providers or enterprises with multiple IT teams.
SINGLE SIGN-ON
Add convenience and a layer of security to how you and your team access the Sync Portal.
COMPARE VERSIONS
Rooms
Basic for Rooms
$0
included in your purchase
DEVICE MANAGEMENT
Provision, configure and monitor systems and devices
Push and control updates
Standard 2-year warranty
Business hours help desk support
Essential for Rooms
$199
per year, per room
Everything in Basic, plus:
DEVICE MANAGEMENT
Email alerts
ServiceNow integrationRequires ServiceNow license
Sync Remote UI AccessAvailable in appliance mode.
Room Booking
Maps
Room usage and insights
Select for Rooms
Starts at $249
per year, per room
All of the features in Essential, plus:
CARE & COVERAGE
24/7 Tier II support, within one hour
Onsite sparesVaries per license count
Full Comparison
Standard Support
|
Logitech Essential
|
Logitech Select
|
|
---|---|---|---|
PLANS
|
Product lifecycle | 1-5 years | 1-5 years |
|
|||
DEVICE MANAGEMENT
|
|||
Device management and monitoring
|
Yes | Yes | Yes |
Device settings, configurations, and software and firmware updates
|
Yes | Yes | Yes |
Device and space inventory in Sync
|
Yes | Yes | Yes |
Device status dashboard
|
Yes | Yes | Yes |
Sync Remote UI accessAvailable in appliance mode.
|
No | Yes | Yes |
Email alerts
|
No | Yes | Yes |
ServiceNow integrationRequires ServiceNow license
|
No | Yes | Yes |
|
|||
SPACE MANAGEMENT
|
|||
Employee room booking
|
No | Yes | Yes |
Calendar integration with Office 365 & Google Workspace
|
No | Yes | Yes |
Booking policies
|
No | Yes | Yes |
Custom wallpapers & branding on Tap Scheduler
|
No | Yes | Yes |
SCIM user management
|
No | Yes | Yes |
Maps
|
No | Yes | Yes |
Insights and analytics on space usage
|
No | Yes | Yes |
|
|||
CARE & COVERAGE
|
|||
Help desk
|
Business hours support for Logitech products | Business hours support for Logitech products | 24/7 service via phone and email. Direct access to Tier II support within one hour |
Designated Service Manager (DSM)
|
No | No | YesFor customers with 50+ licenses or Enterprise Plans. Assignment of the DSM happens when the first incident is registered. |
Help requests via Sync
|
No | No | Yes |
Product Replacement
|
2-year standard warranty. Ground shipping, time varies | 2-year standard warranty. Ground shipping, time varies |
For up to five yearsLogitech Select provides product replacement benefits for all Logitech devices in the room for the full duration of the Select term, providing the products were within their original warranty period when the Select contract is activated. One business day expedited deliveryShipping times may vary depending on geographical locations or unforeseen circumstances such as weather conditions, disruptions in transport networks or transit, and custom clearance time. during the duration of your plan |
Onsite Spares
|
No | No | YesVaries per license count |
Desks
Basic for Flex Desks
$0
included in your purchase
DEVICE MANAGEMENT
Provision, configure and monitor systems and devices
Push and control updates
Desk Booking
SCIM user management
Standard 2-year warranty
Business hours help desk support
Essential for Flex Desks
$49
per year, per desk
Everything in Basic, plus:
DEVICE MANAGEMENT
Email alerts
ServiceNow integrationRequires ServiceNow license
Maps
Desk usage and insights
Select for Flex Desks
$99
per year, per desk
All of the features in Essential, plus:
CARE & COVERAGE
24/7 Tier II support, within one hour
Onsite sparesVaries per license count
Full Comparison
Standard Support
|
Logitech Essential
|
Logitech Select
|
|
---|---|---|---|
PLANS
|
Product lifecycle | 1-5 years | 1-5 years |
|
|||
DEVICE MANAGEMENT
|
|||
Device management and monitoring
|
Yes | Yes | Yes |
Device settings, configurations, and updates
|
Yes | Yes | Yes |
Device and space inventory
|
Yes | Yes | Yes |
Device status dashboard
|
Yes | Yes | Yes |
Personal device inventory
|
Yes | Yes | Yes |
No | Yes | Yes | |
Email alerts
|
No | Yes | Yes |
ServiceNow integrationRequires ServiceNow license
|
No | Yes | Yes |
|
|||
SPACE MANAGEMENT
|
|||
Employee desk booking through Logi Tune
|
Yes | Yes | Yes |
Calendar integration in Tune with Office365 & Google Workspace
|
Yes | Yes | Yes |
Booking policies
|
Yes | Yes | Yes |
Desk attributes
|
Yes | Yes | Yes |
SCIM user management
|
Yes | Yes | Yes |
Maps
|
No | Yes | Yes |
Desk usage and insights
|
No | Yes | Yes |
|
|||
CARE & COVERAGE
|
|||
Help desk
|
Business hours support for Logitech products | Business hours support for Logitech products | 24/7 service via phone and email. Direct access to Tier II support within one hour |
Designated Service Manager (DSM)
|
No | No | YesFor customers with 50+ licenses or Enterprise Plans. Assignment of the DSM happens when the first incident is registered. |
Help requests via Sync
|
No | No | Yes |
Product replacement
|
2-year standard warranty. Ground shipping, time varies | 2-year standard warranty. Ground shipping, time varies |
For up to five yearsLogitech Select provides product replacement benefits for all Logitech devices in the room for the full duration of the Select term, providing the products were within their original warranty period when the Select contract is activated. One business day expedited deliveryShipping times may vary depending on geographical locations or unforeseen circumstances such as weather conditions, disruptions in transport networks or transit, and custom clearance time. during the duration of your plan |
Onsite spares
|
No | No | YesVaries per license count |
Connect Your Devices
CollabOS
Link CollabOS devices directly to Sync for full access to remote management, including for connected peripherals.
Tune
Deploy Logi Tune software on personal computers to track and send updates to webcams, headsets, and Logi Dock devices.
Sync App
Install the Sync App on meeting room PCs to monitor and manage USB-connected Logitech devices.
ADD AN ALL-IN-ONE SERVICE PLAN
Get comprehensive, enterprise-grade service for your video collaboration solutions with Logitech Select.
FEATURED CONTENT
![Illustration of video conferencing equipment shown on desktop monitor](https://resource.logitech.com/w_389,c_lfill,ar_4:3,q_auto,f_auto,dpr_1.0/d_transparent.gif/content/dam/logitech/en/video-collaboration/resource-center/whitepapers/whitepaper-logitech-sync-device-management-overview.jpg?v=1)
Device Management for Hybrid Work with Logitech Sync
![Video conferring equipment displayed on workspace](https://resource.logitech.com/w_389,c_lfill,ar_4:3,q_auto,f_auto,dpr_1.0/d_transparent.gif/content/dam/logitech/en/video-collaboration/resource-center/whitepapers/whitepaper-sync-security-privacy-thumbnail.jpg?v=1)
Logitech Sync Security & Privacy
![Optimizing Offices with Logitech Select](https://resource.logitech.com/w_389,c_lfill,ar_4:3,q_auto,f_auto,dpr_1.0/d_transparent.gif/content/dam/logitech/en/video-collaboration/resource-center/whitepapers/select-whitepaper-thumbnail.png?v=1)
The True Cost of Meeting Room Downtime
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Specs & Details
Support
SETUP SYNC
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TROUBLESHOOT SYNC
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