Case Study: Henkel Transforms Global Collaboration with Logitech Video Solutions

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Henkel holds leading market positions in adhesive technologies, laundry and home care as well as hair cosmetics products. Operating in 75 countries, Henkel combines sustainability-driven practices with cutting-edge technology to deliver high-quality products and services.

INDUSTRY

Consumer Goods and Chemical Manufacturing

SOLUTIONS

MeetUp 2, Tap, Tap Scheduler, Rally Bar, Rally Bar Mini, Rally Camera, Rally Plus, Sight

LOCATION

International, HQ in Germany

SOFTWARE

Microsoft Teams

WEBSITE

ALLIANCE PARTNERS

Microsoft Teams

700+

meeting rooms worldwide

Hosted a global, virtual event with Logitech solutions for over 9000 attendees

Video calls have increased by 1100% per month

Overview

With its brands, innovations, and technologies, Henkel holds leading market positions worldwide across both industrial and consumer businesses. Its Adhesive Technologies business unit is the global leader in adhesives, sealants, and functional coatings. In the Consumer Brands segment, Henkel holds strong positions in key categories such as laundry and home care, as well as hair care, across many markets around the world. The company’s three strongest brands are Loctite, Persil, and Schwarzkopf.

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Challenge

With employees working remotely and across multiple global offices, Henkel recognized the need to transform its meeting spaces for better collaboration and productivity.

“Almost every meeting now includes remote participants,” said Dirk Lehmann, Head of Audio/Video Services, “It was crucial to create an environment where teams could communicate effortlessly and stay focused on their projects rather than worrying about the technology. By removing technical barriers, meetings become more productive, teams can focus on innovation rather than troubleshooting connectivity issues.”

A key milestone in connecting Henkel's hybrid workforce was hosting a Learning Festival that offered a blend of creative workshops, interactive panels, and in-depth tech sessions for remote attendees.

 

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Solution

Across collaboration spaces, Henkel turned to Logitech for advanced, reliable video conferencing solutions. Logitech’s Microsoft Teams-certified technology provided seamless integration and user-friendly functionality across diverse spaces.

Henkel implemented Logitech’s Rally Bar family across meeting rooms, ensuring exceptional audio and visual quality. The intuitive setup and plug-and-play functionality allowed employees to quickly adapt, while features like auto-framing and noise suppression kept conversations clear and inclusive.

To further enhance meetings and companywide events such as the Learning Festival, Henkel implemented Logitech Sight for a more natural, immersive experience and Tap Scheduler to streamline room booking. Logitech Sync, a cloud-based device management platform, enabled centralized monitoring and maintenance, ensuring optimal performance through automated health checks and remote firmware updates.

By implementing Logitech conference rooms, Henkel significantly reduced the need for IT support and hotline assistance while maintaining strong global communication. This efficiency gain contributed to sustainability goals, reinforcing Henkel’s commitment to environmentally responsible business practices.

 

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Results

Since implementing Logitech’s innovative video conferencing solutions, Henkel has improved  employee collaboration and hybrid meetings with video call usage growing by as much as 1100% per month. 

The Learning Festival was an engaging and inspiring event for over 9,000 global employees who were able to connect to the Düsseldorf HQ for a broad range of learning experiences. Julia Kalder, Manager of Organisational Development, comments, “Logitech’s technology really helped our people join sessions. Bringing people together in this way created cohesion and a feeling of all being one team even if we couldn’t physically be together.”

By eliminating technological frustrations, teams can now focus entirely on their discussions, and be more engaged and creative, ultimately leading to better outcomes. This encourages deeper collaboration, faster decision-making, and more productive meetings. 

Advanced technology ensures virtual meetings are smooth and engaging, with high-quality audio and video fostering inclusivity and connection in the workplace. Seamless remote communication has reduced reliance on business travel, reducing costly business trips while supporting Henkel’s sustainability goals. Fewer flights and commutes have enabled a more environmentally conscious way of working without compromising productivity.

As Henkel continues to expand its video conferencing infrastructure, Logitech remains the trusted partner, delivering high-quality solutions that recreate the feel of in-person collaboration. With simplified installation, intuitive features, and sustainable approaches, Logitech has become integral to Henkel’s hybrid working success.

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